Our new Live Interviews feature allows you to host one-to-one video calls with participants during your Indeemo App project. 

Participants join directly from the Indeemo app; you the moderator will host the Interview via your Indeemo dashboard.


How does it work? 

  1. Simply enable 'Live Interviews' on your relevant Target Groups.
  2. Next, enable the setting on your relevant respondents, and they'll receive an email telling them you've enabled it. 
  3. Schedule your interview using your usual scheduling flow, and when that time comes,Start the Interview from your Indeemo Dashboard - the participant will click 'Join interview' from the Indeemo App.
  4. Record the Interview, then begin prompting!


Enabling Live Interviews in Your Project


To enable Live Interviews:

  1. Go to Manage Projects.
  2. Click Edit Project on your project card.
  3. In the left navigation, select a Target Group.
  4. In Target Group settings, tick the 'Live Interviews' check box.
  5. Repeat for each target group you want to include.


⚠️ Note: Participants do not see the Live Interviews button until you invite them.

Inviting Participants

Once participants are registered:

  1. Open the Interviews tab.
  2. Filter to your project.
  3. You’ll see each target group and participant, with their Registration status:
    • Not Registered → Interview option disabled.
    • Registered → You can now select Enable Interview.


Click Enable Interview for a chosen participant.


What happens next:


The participant receives an automatic email informing them they’ve been selected.

  • A “Join Interview” button appears in their Indeemo app.
  • Contact them separately to schedule the Interview (Indeemo does not schedule interviews).

Running the Interview

At the agreed date/time:

  • Participant: Opens the Indeemo app (or web.indeemo.com) → goes to Task List → taps Join Interview.
  • Moderator: From the dashboard, go to Interviews tab → click Join Interview.


⚠️ Do not share your moderator join link: Participants must join via the button in the App. 


Recording the Interview

Important: 

⚠️ You must manually click the Record button when the meeting starts.

  • Only moderators have the record button.
  • If you don’t click record, no footage is saved, and cannot be recovered.
  • When finished, click the 'X' -> End Meeting for All. Recording stops automatically.


After the Interview

If you recorded the Interview:

On the Interviews tab, the status changes from Loading -> Processing Recording -> Uploading Recording -> Watch Interview button appears.

  • The file uploads to your project in the dashboard under the 'Live Interview' task.
  • You can prompt on the interview via AI View.


Key Notes

  • One-to-one only (no group calls yet - coming soon!).
  • Moderators can screen share, but respondents cannot yet (planned in future release).
  • The “Join Interview” task always appears in the participant’s Task List once enabled, regardless of task sequence.